| NRN's - Technology |
FSTEC 2010 to focus on more educational, exclusive content
Nation?s Restaurant News and Robert N. Grimes of Accuvia have released FSTEC version 3.0, featuring a foodservice industry-leading education program developed in conjunction with new conference research partner Forrester Research Inc., an independent technology market research firm.
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Catering software helps organize off-site foodservice business
Entrepreneurs always are looking for the next million-dollar idea, but restaurateur Michael Attias got his idea for a new business from a million dollars.
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The eyes have it: Mooyah tracks guests? perceptions
Talk about seeing your business through the customer?s eyes.
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Suggestive selling part of FourCrown?s strategy for digital menu board
Multiunit Wendy?s franchisee FourCrown Inc. has installed multimedia and event-centered messaging capabilities to suggestively sell products storewide, officials said. The company recently augmented the in-restaurant digital menu and presale marketing boards at its Woodbury, Minn., unit with similar devices in the drive-thru.
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Becks Prime beefs up digital signage, praises technology?s flexibility
Becks Prime, in an effort to more easily update information and more quickly inform new customers about the quality of its food and depth of its menu, has been using digital menu and marketing boards at its Meyerland Plaza restaurant here since March.
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Technology-loaded Hard Rock opens in Vegas
Looking to help reverse negative visitor traffic trends in this famous gambling and dining destination, Hard Rock International on Saturday opened its second Sin City branch ? a three-level, 42,000-square-foot ?cafe,? complete with 950 dining seats, a 1,000-chair concert hall and three guest-facing interactive technologies. 
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Burgerville tests nutrition data on receipts
Burgerville said Monday it is testing at a unit here technology that calculates the nutritional metrics of individual orders, customized or standard, and prints them on receipts. 
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Alleged Dave & Buster's card data thief faces more charges
A man arrested last year for allegedly stealing credit and debit card data from the Dave & Buster's chain on Monday was named in a federal indictment accusing him of illegally gathering information tied to more than 130 million cards, including those handled by Heartland Payment Systems, a processor that serves an estimated 60,000 restaurants.
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Aramark?s Boffa: Remotely hosted POS gets an A for campus jobs
The appropriateness of remotely hosting point-of-sale system software for multiple locations and relying on centralized storage for restaurant-level-transaction data has been a point of contention within the industry for years.
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Customers welcome kiosks, but operators still reluctant
North American consumers are embracing more self-service devices for ordering food, shopping checkout, ticketing and other uses, but some quick-service restaurant owners still have qualms about deploying such technology, researchers say.
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RFID chips turn cell phones into coupons
A new mobile-marketing tool in use in several central Indiana restaurants is changing the way operators promote specials to customers. The tool, called Tetherball, is a nickel-sized radio-frequency identification, or RFID, tag that sticks to the back of a mobile phone and simplifies the redemption of offers sent by text message.
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Papa Gino?s CIO balances tech possibilities, corporate realities
There are plenty of technologies to weigh during the course of Paul Valle?s workday, both sexy and straightforward. But Valle, Papa Gino?s Holdings Corp. chief information officer, knows that he can?t get distracted as he walks the tightrope dividing his department?s IT vision and overall corporate considerations, such as the cost of investing in new information tools and the need for a demonstrable return on investment.
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Electronic loyalty tools punch out paper cards
Moe?s Southwest Grill franchisee Neil Solomon was tired of being ripped off by customers redeeming counterfeit paper loyalty cards at his Altamonte Springs, Fla., outlet. So, in an effort to address the problem, he turned to a program built around text-messaging applications and handheld devices at the point of sale.
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Study: Guests value virtual nutritional menus, table pagers
A comparison study of restaurant technologies found that consumers felt tableside displays of virtual menus with nutritional information to be the most valuable, followed by pagers for table management and hand-held point-of-sale terminals for line busting, Cornell University researchers said.
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FSTEC panel offers insights into revised PCI security standards
Even as the foodservice industry and other businesses digest the latest version of the Payment Card Industry Data Security Standards, experts agree that operators will have difficulty achieving full PCI compliance and completely protecting credit and debit card information.
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Study: Virtual menus with nutritional info most favored technology
A comparison study of restaurant technologies found that consumers felt tableside displays of virtual menus with nutritional information to be the most valuable, followed by pagers for table management and hand-held point-of-sale terminals for line busting, Cornell University researchers said. 
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Latest transaction tech gains traction as operators explore POS possibilities
At?s Baggers, the HeineMack company?s Nuremberg, Germany, restaurant, food is delivered to tables on tiny trolley cars traversing roller coaster-like tracks. Patrons start their schnitzel or strudel on its epic journey with a tap to touch-screen, self-service point-of-sale-system ordering terminals positioned at eye level where they sit.
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Domino?s upgrades custom unit management software
Domino?s Pizza says overhauling the foundation of its proprietary Pulse restaurant technology yielded a system that is more secure, reduces downtime in failures and costs less to own.
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Tar Heel Capital?s Ireland: Partnership sparks IT innovation
Some franchised restaurant operators prefer to leave solutions development to vendors and franchisor big guns, but Robert Ireland isn?t among them.
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Tar Heel?s Ireland: Partnership Sparks IT Innovation
Some franchised restaurant operators prefer to leave solutions development to vendors and franchisor big guns, but Robert Ireland isn?t among them. For the past four years, Ireland has served as director of information technology, or IT, for Tar Heel Capital of Boone, N.C., whose 76 Wendy?s stores across North Carolina and South Carolina make the company among the largest franchisee groups in the Wendy?s system. 
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